Warranty Disclaimer

At TagtixRFID, we stand behind the quality of our products and services. This Limited Warranty applies to physical goods, purchased from TagtixRFID (the "Physical Goods").

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, TagtixRFID will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

TagtixRFID will either repair the Product at no charge, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from TagtixRFID is 1 year from the date of purchase.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 1 year from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

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Looking for Something for Your Business or Company?

Got a question or a special request? Click on the bottom-left chat button.

Do you have discounts for large orders?

Yes! 🙌 We offer discounts of up to 30% for bulk orders. The more you buy, the better the price. Chat with us for a custom quote.

How long does it take to process an order?

We'll need 1-3 business days to process your order for shipping after you receive your confirmation email. But don't worry, we're doing our best to get your order to you as soon as possible. We appreciate your patience with us!

I need some RFID modules to fulfill specific functions. What is the cost of producing these modules from scratch?

To kick off development, you only need to pay the development fee as a down payment. You will not make any further payments until you receive the sample module and confirm that it works 100%.

The development fee is based on the specific functions you require. However, it can be deducted after your total orders from us reach a certain amount.

In total, including the development fee and unit costs, our clients typically save 20% on material costs compared to their previous supplier.

How long does the development process takes?

It usually takes 4 weeks to develop the sample module with your required function from scratch. Depending on the functions you requested, it may end up shorter or longer.

After the development is done, we’ll send you the sample module to test compatibility. We’ll work with you till it’s 100% working with your systems before the batch production.

How can I make sure the custom readers work in compatible with our systems or equipments?

We know compatibility can be a concern when purchasing a large batch of readers. When we’re done developing the prototype, we’ll send you a sample first to test compatibility.

And no strings attached at this point. Our engineers will work closely with you till the sample is 100% compatible with your existing system before the purchase invoice.

Or, before kicking off prototype development with us, you can purchase an off-the-shelf reader in our store to see if it already fits what you need.

Hit that chat button and tell us what you need. Our tech whiz, Jayden, will gladly assist you and make sure everything runs smoothly. 😎

Bulk Quote 30% Off

Are you a distributor or reseller? Sourcing for a B2B project? Enjoy up to 30% discount for bulk orders. Chat with us for a custom quote.

No MOQ Required

Our experienced engineers can custom develop the RFID modules to embed into your systems. Hardware configuration, wiring adjustments, USB or serial port, etc tailored to your solution needs.

We Return Development Fee

When orders accumulate to a certain amount. Start with testing a sample and deploy the final products with tech support from our engineers. No matter how many you need, we are here to help. We value every client’s trust.