Please allow 1-2 business days (excluding weekends and holidays) for your order to be processed for shipping after receiving your order confirmation email. We make every effort to fulfil your orders as quickly as possible. You will receive another notification when your order has shipped.
All orders placed between Jan 18th, 2025, and Feb 4th, 2025, will be shipped on Feb 5th, 2025. Our shipping partner is celebrating the Chinese Lunar New Year. Thank you for your understanding, and let's wish them a happy Chinese New Year!
FREE shipping to the United States, Canada, Mexico, Australia, and Turkey takes 7-15 business days.
FREE shipping to SE Asia will take 7-10 business days.
Our regular shipping covers the potential customs duties and taxes for online orders shipped to the US, Canada, Mexico, Australia, Turkey, and SE Asia.
FREE shipping to Europe except Iceland for rrders of USD$699 or more.
For online orders shipped worldwide via DHL or UPS, the orders may be subject to import duties and taxes (including VAT), which are incurred once the shipment reaches its destination country.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, don't hesitate to get in touch with us at hello@tagtixrfid.com with your name and order number, and we will look into it for you.
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
We don't offer returns on digital downloads.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@tagtixrfid.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@tagtixrfid.com.